The locker can be opened with the app, but also without it. Here we would like to stress that this process is much easier and smoother with the use of the mobile app Direct4.me. If the locker is in the private use (and you are either an owner or an authorized user) you can always open the locker unless there is a package inside addressed to a different person. You can open the public locker only when there is a package there addressed to you. The locker can be opened with the use of the sound token, silent token or the NFC key. You select the appropriate method in the mobile app settings.
Opening with the mobile app
First find the locker you want to open on the main screen of the mobile app. The name of the locker is on top of the screen. When you click the button »Open« the phone starts playing the voice token or it starts the NFC unlocking, depends on the setting selected in the app. Next you move the phone in a vertical position close to the lock until the green light starts blinking. If your setting is for voice token, you must near the front of the phone, where your speaker is located. For NFC, you use the back of the phone, where the NFC module is located. After a few moments, the locker door will open and will transmit a short sound signal as well.
Opening without the mobile app
Users without the mobile app or non-registered users can open the locker by calling an automated phone center. First dial the center number at (+386) 18280123 and then identify the locker by entering its number, displayed on the screen of the locker. If the phone you are using is authorized to open this locker, the system will automatically start playing the voice token command to unlock the locker. We suggest that you have a speaker on while making this call.