Direct4.me

Business Portal

Business Portal is a basic tool for any company using Direct4.me to set up and manage the whole business performed through the system – no matter if it is a last-mile delivery company, eCommerce, fulfillment center, or library.

 
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Manage parcel locker network

A complete overview across all parcel locker locations and D-Spaces installed on each location of the company using the system. All details for each D-Space including parcels, events, and status are available. New locations can be added and modified providing accurate data of location details to all users of Direct4.me.

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Parcels

All parcel operations can be managed through Business Portal – from creating parcels to monitoring parcels created via APIs. Each parcel can be assigned to a courier to deliver it or left in an “up for grabs” bucket, where the courier self-assigns the parcel by picking it up and scanning it. Each parcel has a full log of all events – from creation to final delivery.
When Direct4.me Business Portal is used as a standalone solution, parcel import and export are available. Simply import a list in an Excel / CSV format to create parcels in the portal. Any set of parcels can also be exported from the portal to be handled in other systems.

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Customer notifications and parcel redirect

Parcels can be directed to D-Spaces either by directly addressing (i.e. parcel locker address / ZIP included in the address on the parcel) or by allowing recipients to redirect every single parcel. Direct4.me system can send out SMS messages with a link to a redirect page, where the customer selects a location of Direct4.me parcel locker to have the parcel delivered.

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Users

Each company using Direct4.me is given an administrator with full flexibility to add users with different roles (manager, courier, parcel locker network maintenance, reports).

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Reports

Dashboards, parcel reports, parcel locker reports… various reports to be on top of the business at any time.

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Customer support

Business Portal is also a tool for your customer support, providing all necessary information to track parcel events and to help customers pick up or drop off parcels.

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Multi-language

When deploying the Direct4.me system, the portal is localized to a specific language of the country.