Direct4Talk AI Voice Assist

Voice-controlled parcel lockers for accessibility and convenience.

Direct4Talk is the world’s first AI-powered voice assistant for parcel lockers. Users can simply speak to the locker, receiving step-by-step guidance through pickup or drop-off. For blind and visually impaired customers, this removes accessibility barriers and ensures compliance with the European Accessibility Act.

But it’s not just about accessibility. Voice access is faster and more natural for couriers or customers with full hands. By reducing the need for typing or navigating touchscreens, Direct4Talk makes parcel pick-up smoother, quicker and more inclusive. For operators, this means higher adoption rates and fewer customer support calls.

With Direct4Talk, lockers become easier, more human and future-ready — and we believe voice assistants will soon be the minimum standard for every parcel locker user experience.

Direct4Pay Contactless Payments Built In

Integrated payments without extra terminals or hardware.

Traditional parcel lockers require external POS terminals or complex payment integrations. Direct4Pay changes that. With NFC SoftPOS technology integrated directly into the locker screen, customers can pay instantly with a card or phone — no coins, no extra devices.

This reduces CAPEX and OPEX from day one. Operators can keep their existing payment service provider (the same one couriers already use) or switch anytime without replacing hardware. That flexibility makes scaling networks simpler and more cost-efficient.

Direct4Pay supports cash-on-delivery (COD), parcel shipping, C2C handovers and more. By removing payment complexity, operators unlock new revenue streams while users enjoy a frictionless tap-and-go experience.

It’s the only autonomous, battery-powered locker with integrated payments — setting a new standard in last-mile delivery.

Smart CCTV Privacy by Design

Security focused on lockers, not people.

Most parcel locker surveillance systems compromise privacy, recording users alongside locker activity. Smart CCTV takes a different approach. Cameras focus only on lockers and parcels, activating strictly during transactions. This makes the system 100% GDPR-compliant by design.

For operators, Smart CCTV provides clear evidence for failed deliveries, vandalism or misuse. For customers, it guarantees privacy and builds trust. Because the system records lockers and processes, not faces or personal data, it balances reliability with user protection.

Security that safeguards operations, protects value and builds trust — without the compromises of traditional surveillance.

Modular Compartments Built to Scale

Flexible locker capacity for every location.

Parcel volumes are growing, and locker networks need to scale quickly. Direct4.me’s modular compartments adapt from XS to XXL sizes, handling more parcels in the same footprint. With Drop & Play installation, new lockers go live in under 10 minutes — no wiring, no complex setup.

Operators can expand capacity as demand grows, adding compartments like building blocks. Power flexibility — battery, solar or grid — ensures lockers can be deployed virtually anywhere

This modular design delivers more space per square meter, lowers total cost of ownership and maximizes ROI. From dense urban centers to residential areas, operators get the flexibility to right-size locker networks for every use case.